Returns and Exchanges

Returns

If you decide your piece isn’t quite right, you have up to 30 days from the date of delivery to return your item(s). Our team is here to help.

You can return your Article product for any reason — even if you just changed your mind. To ensure a successful return, please make sure that your piece is in as-new condition, and that you have the original packaging on hand. Returns made inside our standard service area will incur a $49 return shipping fee — for some smaller items, a $19 return shipping fee will apply. Returns outside our standard service area are subject to a return fee in the same amount as the forward shipping fee.

Please note: All returns must be made with the original Article packaging. If you do not have the original packaging on hand, there is an additional $50 repackaging fee per item.

Once the item is back at our warehouse, it will be inspected by our team. Provided it is in as-new condition, we will issue a refund less repackaging fees (if applicable), and outbound and return shipping fees.

Leesa®️ mattresses are Third Party Products, for the applicable return policy please refer to this section.

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Warranty

Sometimes the universe conspires against us. In the unlikely event your piece arrives to you in less than perfect condition, please get in touch. To help us assess the issue, please send photographs of the product taken from various angles and distances. If possible, include photos of the box the product arrived in, as it may have been damaged during transport. If the issue can’t be documented with photos, short videos are also welcome.

Our manufacturer’s warranty covers defects in materials and workmanship for one year from a product’s date of delivery. If you experience issues with your Article piece, please let our team know. We will organize replacement parts, repairs, and, in necessary cases, complete replacements.

Please note that our warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Article warranty.

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Custom Orders

We’re committed to designing beautiful modern furniture that complements a variety of decor styles and tastes using the highest-quality materials and fabrics. As such, we’re unable to customize our products or provide additional colorways than those offered.

Let us know if we can help you find what you’re looking for, or if you have any questions about color, styling, or decor.

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